Shipping policy

ORDER PROCESSING

Orders placed by 11:00 (Italian time), Monday to Friday, are shipped the same day. Orders placed later, or on weekends and public holidays, are shipped the next working day.

DELIVERY TIMES

Delivery takes 2 to 5 working days from dispatch, depending on the destination country.

WHERE WE SHIP

We currently ship to European Union countries only.

SHIPPING COSTS

Shipping costs depend on the destination country and are shown at checkout before payment.

TRACKING

All orders are sent by express courier with tracking. As soon as your order ships, you receive an email with the tracking number, which you can forward to your customer.

WHITE LABEL

All orders are shipped white label, with no information about our company in the parcel.

SHIPPED FROM

Orders are dispatched from Italy by our logistics partner:
ART LOGISTIC DI CM
Via Ettore Majorana 55
50019 Osmannoro, Sesto Fiorentino, Firenze, Italy
VAT IT07170420488

RETURNS

See our Returns & Refunds page.